Frequently Asked Questions

How can we help?

Answers about your subscription, our recipes and testing process, courses, and the RecipeTour community.

Can’t find it here? Visit our Community & Help Center.

Getting Started

What is RecipeTour in one sentence?

RecipeTour is an ad-free cooking community with human-made, kitchen-tested, family-approved recipes, step-by-step video courses, and curated digital cookbooks—updated all the time.

What do I get with membership?

Unlimited, ad-free access to our growing library of recipes, courses, and cookbooks; easy browsing without sponsored ingredients; and new releases added regularly.

How do I sign up or log in?

Visit recipetour.com to create an account or log in. If you’ve purchased items, your Home dashboard shows them after sign-in.

Recipes & Testing

Are your recipes created by humans and actually tested?

Yes. Our recipes are developed by real cooks and tested in real kitchens. We publish only when they’re verified delicious—no AI-generated guesswork.

What does “Kitchen-Tested. Family-Approved.” mean?

Each recipe goes through development, test cooks, and editorial review. “Family-Approved” means it’s practical, repeatable, and crowd-pleasing for weeknights or gatherings.

Do you have recipes for pets?

Yes—dogs and cats! See our “Cooking for Pets” collection. Always consult your vet for specific dietary needs or restrictions.

Courses & Cookbooks

What are video courses like?

Structured, step-by-step lessons (from fundamentals to specialty topics like air fryer mastery or regional cuisines) with guided techniques and pacing you can follow.

What kinds of cookbooks do you offer?

Everything from “Like Grandma Used to Make” and “Old West” to appliance-specific books (air fryer) and global cuisines. Our catalog keeps expanding.

Account & Billing

What does membership cost?

Pricing may vary by plan and promotions. Head to recipetour.com to see current options before you subscribe.

How do I update my payment method or cancel?

Sign in at recipetour.com, open your Account/Billing page, then update your card or manage your plan. If you need help, email support or visit the Help Center.

What’s your refund policy?

We want you to love RecipeTour. If something isn’t right, reach out within your billing period at support@recipetour.com and we’ll review your case promptly.

Experience & Features

Is the site really ad-free?

Yes. No pop-ups, no sponsored ingredient placements, no paid “recommendations.” Just cooking joy.

Do you support multiple countries?

Yes—our members are worldwide. We focus on clear measurements and techniques; where relevant we note substitutions and regional tips.

Does RecipeTour work on mobile and tablet?

Definitely. The site is fully responsive. Many members cook with a tablet or phone on the counter.

Community & Support

How do I join the community?

Head to our Community & Help Center to ask questions, share tips, and see announcements.

How do I contact support?

Email support@recipetour.com or open a ticket via the Help Center.

Still need help?

We’re here for you. Search the community, or send us a message.

Visit Community Email Support